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Online SurveyLocation:Home> Online Survey

In responding to these survey questions, please consider your experiences and interactions with the BAOLONG during the past year. Specific comments or details are welcomed to help us focus our improvement efforts.

1=Very Dissatisfied 2=Dissatisfied 3=Neutral 4=Satisfied 5=Very Satisfied 6= Not Applicable

1. Please indicate what products do you purchase from us? (Multi-select multiple choice)

Tire and Wheel Service Products (e.g. Tire Valves, Wheel Weights, Tire Related Tools and accessories)

Air Springs

Electronics Products (e.g. TPMS, TPMS Service Kits, Pressure Sensor, etc.)

Exhaust System and Components (e.g. Exhaust Tips, Mufflers , etc.)

Chassis System(e.g. Body Structure Parts, etc.)

Other Auto-Accessories (e.g. Wheel Bolts and Nuts, Flange Plate, etc)

Other, please specify:

2.How long have you purchased our products?

3.What was the primary reason for purchasing the product from BAOLONG? (Multi-select multiple choice)

Other, Please Specify Reputation of the company

4. How did you hear about our product?

Companies or individuals introduce

Other, Please Specify:

5. How did you think our product befor your purchase?

6. Please rate our products on the following attributes:
1 2 3 4 5 N/A
Performance
Product Feature
Product Information (User / Installation Manual)
Overall Evaluation
Comments:
7. Please rate our customer service representative on the following attributes:
1 2 3 4 5 N/A
Politeness
Promptness
Responsiveness
Professionalism
Overall Evaluation
Comments:
8. How would you rate our Order Confirmation?
1 2 3 4 5 N/A
Promptness
Helpfulness
Overall Evaluation
Comments:
9. How would you rate our Project Development?
1 2 3 4 5 N/A
Promptness
Professionalism
Responsiveness
Comments:
10. How would you rate our Complaint Handling?
1 2 3 4 5 N/A
Promptness
Professionalism
Responsiveness
Overall Evaluation
Comments:
11. Overall, how would you rate following attributes of our logistics?
1 2 3 4 5 N/A
Packaging
Identification
Documentation
Timeliness of Delivery
Comments:
12. How likely are you to recommend our company products to others?
13. How likely are you to buy from us again?
14. If you have any additional concerns or comments, please feel free to share with us!


This survey is almost complete. These last few questions help us to analyze survey responses.
Company Name:
Country: City
Tel.: Email:
Fax: Website:
Who is your Customer Service Representative? (Optional)

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